Job

We are looking for an Account Manager/Sales Executive to create long-term, trusting relationships with our retail and wholesale customers. The Account Manager’s role is to develop new sales opportunities, oversee a portfolio of assigned customers and develop new business from existing clients while actively seeking new opportunities.

 

 Key Responsibilities include:

  • Generating wholesale leads in the retail industry.
  • Operating as the lead point of contact for any and all matters specific to your accounts.
  • Building and maintaining strong, long-lasting customer relationships.
  • Overseeing customer account management, including negotiating contracts and agreements to maximize profit.

 

Responsibilities

  • Generate wholesale leads in department stores, multi-brand concept stores and fashion distributors.
  • Serve as the lead point of contact for all customer account management matters
  • Build and maintain strong, long-lasting client relationships
  • Negotiate contracts and close agreements to maximize profits
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our products according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders 
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • Prepare reports on account status
  • Identify and grow opportunities within territory 
  • Assist with challenging client requests or issue escalations as needed

 

Requirements:

  • Minimum 10 years of proven work experience as an Account Manager, Key Account Manager, Sales Manager, Business Development Executive or relevant role in the fashion retail industry
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Solid experience with CRM software (e.g. Salesforce, Sage or HubSpot) and MS Office (particularly MS Excel)
  • Experience delivering client-focused solutions to customer needs
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Excellent listening, negotiation and presentation abilities
  • Strong verbal and written communication skills
  • BA/BS degree in Business Administration, Sales or relevant field
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